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FAQ’S

What is the process when selling my gold to IBV Gold?
  1. IBV will quote client based on their gold bullion to sell 
  2. IBV will test the clients bullion to confirm authentication of the precious metal 
  3. Client and IBV will agree to a buy back rate based of the gold purity and live gold rate 
  4. IBV will pay out client on bank transfer (upon receipt of client’s bank account confirmation)
What documentation is required for the gold buyback process?

Passport copy, Proof of residence (dated no later than 3 months), and proof of bank account details. Additional documentation may be required upon request.

How and when will I receive payment for my gold items?

Payment will be made via electronic bank transfer and is dependent on the value of the gold. 

How is the value of the gold determined?

The value is determined by the weight and purity of the gold, along with the live gold rate.

What products can I sell to IBV?

IBV Gold buys back LBMA certified gold and silver bullion coins and bars. 

Will IBV arrange collection of my coins?

Products can be brought in to our branches in Durban, Johannesburg and Cape Town. Alternatively, IBV can arrange for the collection of the stock from the client at an additional charge. 

What confirmation do I receive of the sale my precious metals?

IBV will produce a Buy Back document, confirming the clients personal details, items for sale and value of trade.