To ensure a smooth delivery process, please provide the correct shipping address when placing your order. Once the order leaves our premises, responsibility for the goods will pass to you.
Please note that the exact delivery date and time are determined by the courier company, and we may not have control over these specifics but will try our best to ensure that it is delivered to you on time. In rare cases where a package is returned as undeliverable, we will make every effort to reach out to you to arrange for re-shipment.
Please be aware that IBV Gold Online cannot accommodate third-party collections.
